Forum Discussion

Undersuffrance's avatar
24 days ago

backup and importing not working

This is a statement, not a question. Importing supplier cards is not working - i imagine it's the upgrade. 

Further, i would like a local backup - don't trust the online filing one bit!

1 Reply

  • Isaiah_C's avatar
    Isaiah_C
    MYOB Moderator
    21 days ago

    Hi Undersuffrance,

     

    Thanks for reaching out. I understand your concern, especially if this started after the upgrade. There could be an error causing this issue, so it may not be related to the new upgrade. Please reach out to our live chat support through our virtual assistant, MOCA, or submit a case via My Account. If you can provide the exact error message as well, they’ll be able to look into it further for you.

     

    Regards,

    Sai