Forum Discussion

ADVM13's avatar
ADVM13
4 days ago

Error 4077 importing sales price update

Hi, I read on here that a script by a moderator would need to be run to assist with the import. I am an accountant doing the import of a sales price increase for a client file. Getting error 4077 ...
Doreen_P's avatar
Doreen_P
MYOB Moderator
4 days ago

Hey ADVM13,

 

You're absolutely right— a script needs to be run to resolve Error 4077 when importing a sales price update. However, since your email address is linked to multiple accounts, we're unsure which one the issue relates to. The best course of action is to get in touch with our support team directly on Live Chat via our virtual assistant, MOCA, so they can help you.

 

Cheers,

Doreen

ADVM13's avatar
ADVM13
4 days ago

Thank you Doreen, I've tried that - not open today as it's a public holiday. Are you able to assist?

  • ADVM13's avatar
    ADVM13
    2 days ago

    FYI - I had this resolved using MOCA chat function with MYOB Technical Support, we were able to resolve it on the spot in the chat session.

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