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Adminteam's avatar
Adminteam
5 years ago

Error Message -27 when importing transactions

I am receiving Error -27: A non-zero amount requires an account when importing some transactions into MYOB. The accounts used 1-1100, 1-2000 are both valid accounts and some other transactio...
import
  • Komal_S's avatar
    Komal_S
    5 years ago

    Hi Adminteam 

     

    I have attached a sample template for this import to work successfully. Basically, if you remove the blank line between the header line and first import line, the import works successfully.

     

    Please let me know if you still get any errors.

Komal_S's avatar
Komal_S
MYOB Staff
5 years ago

Hi Adminteam 

 

This error points out that there is no account number in the import file, however, as we can see the account number in the error log, it appears that the formatting of the file is in error. Therefore, could you please try opening your import file in Excel and ensure that the account number field is in the relevant field? 

 

If the formatting is correct in Excel, please attach the import file here so we can investigate what's causing this error. 

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