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abhi633's avatar
abhi633
11 days ago

Error with importing Transaction Journals

Hi Team,   How are you? We are having some issues with importing Transaction Journals into MYOB, we have tried a few options but we arent getting anywhere so any help would be appreciated. We ar...
Earl_HD's avatar
Earl_HD
MYOB Moderator
11 days ago

Hi abhi633,

Appreciate you providing a screenshot. In this type of issue, this may need further assistance on the backend. We recommend reaching out to our backend support team directly. You can reach them on Live Chat via our virtual assistant, MOCA or by submitting a support case via My Account.
 

Before you reach them, please present them the diagnostic log. Please see this help page on how to get the diagnostic logs.

Regards,
Earl

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