Forum Discussion

Shaylee's avatar
Shaylee
Contributing Cover User
1 day ago
Solved

Exporting to Excel and sending payslips

Hello Everyone,    I am having issues exporting reports in accountright to Excel. Nothing happens when i ask it to export. it give no error.   The same thing happen when sending payslips through ...
  • Mike_James's avatar
    Mike_James
    1 day ago

    Hi Shaylee​ , the next thing to try is a quick repair of Office. Steps to follow:

     

    Step 1: Close AccountRight and All Office Apps

    Close Word, Excel, PowerPoint, Outlook, and any other Office programs, including background processes VIU IT Help.

     

    Step 2: Open Windows Settings

    Windows 10/11: Right‑click the Start button → Apps & features (or Installed apps).

     

    Alternatively, press Windows + R, type appwiz.cpl, and press Enter Microsoft Support+1.

     

    Step 3: Locate Microsoft Office

    Search for Microsoft 365 (or your Office version, e.g., Office 2021).

     

    Click the three dots (Windows 11) or Modify button (Windows 10) next to it Microsoft Support+1.

     

    Step 4: Choose Quick Repair

    In the Modify window, select Quick Repair (not Online Repair, unless a quick repair did not succeed).

     

    Tip: Quick Repair is faster but may not fix all issues; use Online Repair if Quick Repair fails 

     

    Re-open AccountRight and try the reports again.

Mike_James's avatar
Mike_James
Ultimate Cover User
1 day ago

Hi Shaylee​ , the next thing to try is a quick repair of Office. Steps to follow:

 

Step 1: Close AccountRight and All Office Apps

Close Word, Excel, PowerPoint, Outlook, and any other Office programs, including background processes VIU IT Help.

 

Step 2: Open Windows Settings

Windows 10/11: Right‑click the Start button → Apps & features (or Installed apps).

 

Alternatively, press Windows + R, type appwiz.cpl, and press Enter Microsoft Support+1.

 

Step 3: Locate Microsoft Office

Search for Microsoft 365 (or your Office version, e.g., Office 2021).

 

Click the three dots (Windows 11) or Modify button (Windows 10) next to it Microsoft Support+1.

 

Step 4: Choose Quick Repair

In the Modify window, select Quick Repair (not Online Repair, unless a quick repair did not succeed).

 

Tip: Quick Repair is faster but may not fix all issues; use Online Repair if Quick Repair fails 

 

Re-open AccountRight and try the reports again.

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home