Forum Discussion

Sisley's avatar
Sisley
Experienced Cover User
4 months ago
Solved

How to configure/check Excel integration settings in MYOB

I've gone through existing community notes as best as possible but am needing help with next steps.  Desktop version of MYOB AR. Workstation has had a recent upgrade to W11. OneDrive has recently be...
  • Princess_R's avatar
    Princess_R
    4 months ago

    Hi Sisley,

     

    You did an awesome job checking the community notes and trying some troubleshooting first. It's great to pause and confirm this is the best path, especially when the two apps you depend on aren’t cooperating. 

     

    It's a bit odd that there’s no error and the Export button isn’t greyed out. If Export to Excel stopped working after moving to Windows 11, reinstalling AccountRight as an admin usually does the trick. Also double-check that Microsoft Excel is installed and compatible, and that there aren’t any permission or security blocks on the MYOB install folder. I’ll share a few forum threads below with steps others used to fix the “can’t export report to Excel” issue:

    Cheers,

    Princess

Princess_R's avatar
Princess_R
MYOB Moderator
4 months ago

Hi Sisley,

 

You did an awesome job checking the community notes and trying some troubleshooting first. It's great to pause and confirm this is the best path, especially when the two apps you depend on aren’t cooperating. 

 

It's a bit odd that there’s no error and the Export button isn’t greyed out. If Export to Excel stopped working after moving to Windows 11, reinstalling AccountRight as an admin usually does the trick. Also double-check that Microsoft Excel is installed and compatible, and that there aren’t any permission or security blocks on the MYOB install folder. I’ll share a few forum threads below with steps others used to fix the “can’t export report to Excel” issue:

Cheers,

Princess

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Level up your skills using MYOB software.

 

Find help guides and technical solutions for all MYOB products here

Explore video tutorials for our software at the MYOB Academy here

 

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.