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VickiThomson's avatar
4 years ago
Solved

Importing general journals - invalid account numbers

Hi I'm trying to import a general journal and an error appears that there's an Invalid Account Number. When I view the log, the numbers appearing in the Account Number field are not the same as the ...
  • Mike_James's avatar
    4 years ago

    Hi VickiThomson , the numbers you see are internal ID numbers. If an acount number is truly invalid, then there would be no internal number, and you'll see a gap in the log, which helps identify the offending number. However, the real issue may be unrelated. 

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