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VickiThomson's avatar
VickiThomson
User
3 years ago
Solved

Importing general journals - invalid account numbers

Hi I'm trying to import a general journal and an error appears that there's an Invalid Account Number. When I view the log, the numbers appearing in the Account Number field are not the same as the ...
  • Mike_James's avatar
    Mike_James
    3 years ago

    Hi VickiThomson , the numbers you see are internal ID numbers. If an acount number is truly invalid, then there would be no internal number, and you'll see a gap in the log, which helps identify the offending number. However, the real issue may be unrelated. 

Mike_James's avatar
Mike_James
Ultimate Partner
3 years ago

Hi VickiThomson , the numbers you see are internal ID numbers. If an acount number is truly invalid, then there would be no internal number, and you'll see a gap in the log, which helps identify the offending number. However, the real issue may be unrelated. 

  • VickiThomson's avatar
    VickiThomson
    User
    3 years ago

    Thanks Mike, you were correct, it was unrelated. The error I mentioned was actually relating to blank lines that appeared in the TXT file. The real error was a GST inbalance and once corrected, it's working perfectly. Thanks for your help :-)