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Southern2018's avatar
Southern2018
Contributing User
7 days ago

Ordermentum not Syncing with MYOB

HI We use an ordering App called Ordermentum that syncs orders in to MYOB, currently non of the orders are reaching with MYOB. Ordermentum has advised the below. The Sale/Order endpoint is consist...
Isaiah_C's avatar
Isaiah_C
MYOB Moderator
7 days ago

Hi Southern2018,

 

Thanks for sharing the details. Since you’ve already tried disconnecting and reconnecting the app from the Ordermentum side and the Sale/Order endpoint is still timing out, I’m hoping someone in the Community who’s seen this before can share what worked for them. If no one here has come across it, the best next step would be to get back in touch with Ordermentum support, as they may be able to investigate the timeout further from their integration side. 

 

Regards,

Sai

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