Forum Discussion
Hi Sai, thank you for your reply.
The template we are using is for services under sales and assuming that it accept such format as I have noticed that the only thing it doesn't show is if the delivery address is different to the mailing address.
I attached here the template I uploaded and still doesn't show regardless.
Appreciate your help please.
Hi Maria01 , I note the address fields in your import file are labelled "Addr 2 - Line 1" etc. According to the guide for import fields for service invoices (here), the address fields for service invoices are labelled Addr 1 etc. On customer cards there are multiple address fields (1-5), but in an imported invoice file only one. The imported address will be treated as the shipping address, and the billing address will be picked up from the customer card.
- Maria013 days agoExperienced Cover User
Oh sorry Mike, I only read this response from you and this should probably the answer to my problem. I will try this and pass on to our tech and will advice if will resolve the problem. Many thanks