Just following up on this as we're experiencing the same issue.
We are using MYOB AccountRight with WooCommerce, and our catalogue consists mainly of variable products (e.g. footwear).
From what we've been able to confirm so far, the native MYOB - WooCommerce integration appears to support simple products and order syncing, but does not fully support inventory syncing for variable products. Each variation does not seem to be treated as an individual inventory item within MYOB, which causes the stock to not sync and requires manual management.
Can MYOB please confirm whether variable product inventory syncing is currently supported or is a known limitation of the integration?
If it is a limitation, what is MYOB's recommended approach for businesses to fix this issue?
Hi Aidangus,
Sorry to hear the variable SKUs are playing up.
Because you’re using a WooCommerce → MYOB sync plugin, the best place to start is with the WooCommerce/plugin support team – they own how those products and SKUs sync into MYOB. If they run into anything on the MYOB side of the integration, their developer can then reach out through our developer help channels.
Regards,
Genreve
