Bulk Invoices
Hi i get paid for multiple invoices at once. How do I mark them paid in Solo. They are all showing overdue and I tried recording a payment but it added the ko ey to my sales so it looked like I had more money than I actually did.
Forum Discussion
3 Replies
Hi adam10 !
I want to give you the best advice so I'm just going to quickly recap to make sure I'm on the right page:
- You’ve sent multiple invoices to the same customer
- The customer makes one bank transfer to pay for all of them
- That payment shows up in Solo
- You want to apply that one payment to multiple invoices
Is that correct?
If so, you can do this by manually matching the payment.
- When the payment appears, open it from your Action Hub.
- At the top, select Manual, then tap Match.
- You’ll be able to search for the relevant invoices, select all the correct ones, and match the payment to them.
Let me know how you go! 😊
Thank you for your reply , it is no longer in my Action Hub it is in the income section now I cant seem to manually change it. Does that make sense?
Hi adam10
We might need to take a closer look here and grab some screenshots from you just to get a clear picture of what's happening on your end.
To keep everything nice and secure, would you be able to message us through the app? Just tap More -> Chat with us, if you send a message saying you'd like to speak to an agent then the chat bot will give you the option to connect straight to us!
Let's get this sorted!
