Forum Discussion

Bundlebloom's avatar
Bundlebloom
Member
2 hours ago

Can't categories transation

Hi, I have a bank‑feed transaction that appears to be frozen in the Categorise screen.    It won't allow me to categories it. I've tried all of them. 
Danielle-Solo's avatar
Danielle-Solo
MYOB Staff
2 hours ago

Hey there Bundlebloom​, can we check that you've tried the usual troubleshooting steps for tech going wrong:

  • Hard closing the app and restarting
  • Checking you're on the latest version of Solo
  • Making sure your device has an up-to-date OS

If you've tried all that and are still having trouble, it might be time for us to get you some personalised support. Hit the More tab in Solo, and select Chat with Us to begin a chat with our team. 

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