Forum Discussion

Josephzhang's avatar
Josephzhang
10 months ago

payroll payment in bank transation match fuction not working

since we change to new web Myob all the payroll  payment are not matched by themself now i need do it manualy

 

but after i match all the payroll payment in the bank transaction they will not stay in match form  they just back to allcate form. 

it just not working 

all the payroll payment are counted twice in the profit and loss report. 

 

 

 

  • Josephzhang's avatar
    Josephzhang
    9 months ago

    thanks

    i figure it out 

    by allcate all payroll payment to 1-3000 Electronic Clearing Account 

    now my report is all good

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    10 months ago

    Hi, Josephzhang

     

    Thanks for your post, and welcome to the MYOB Community Forum.

     

    Regarding your concern about automatic matching of transactions, you can always create bank rules to have the automatic match. To do this, please see the Help Article: Creating rules. For your concern about duplicated transaction, let us know how did you match those transactions? This will help us identify the issue to assist your further.

     

    Best regards,

    Doreen

    • Doreen_P's avatar
      Doreen_P
      MYOB Moderator
      10 months ago

      Hi, Josephzhang

       

      We recently requested additional information regarding how you matched the transactions. Please let us know if you're still in need of assistance. We are here to help you!

       

      Best regards,

      Doreen

      • Doreen_P's avatar
        Doreen_P
        MYOB Moderator
        9 months ago

        Hi, Josephzhang

         

        Given that we haven't received any updates from you, we're going to proceed with closing this case for the time being. However, if you require further assistance, feel free to create a new post at any time. We're always ready to lend a hand!

         

        Best regards,

        Doreen

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