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Josephzhang's avatar
Josephzhang
Contributing User
2 years ago
Solved

payroll payment in bank transation match fuction not working

since we change to new web Myob all the payroll  payment are not matched by themself now i need do it manualy   but after i match all the payroll payment in the bank transaction they will not stay ...
  • Josephzhang's avatar
    Josephzhang
    2 years ago

    thanks

    i figure it out 

    by allcate all payroll payment to 1-3000 Electronic Clearing Account 

    now my report is all good

Doreen_P's avatar
Doreen_P
MYOB Moderator
2 years ago

Hi, Josephzhang

 

Thanks for your post, and welcome to the MYOB Community Forum.

 

Regarding your concern about automatic matching of transactions, you can always create bank rules to have the automatic match. To do this, please see the Help Article: Creating rules. For your concern about duplicated transaction, let us know how did you match those transactions? This will help us identify the issue to assist your further.

 

Best regards,

Doreen

Doreen_P's avatar
Doreen_P
MYOB Moderator
2 years ago

Hi, Josephzhang

 

We recently requested additional information regarding how you matched the transactions. Please let us know if you're still in need of assistance. We are here to help you!

 

Best regards,

Doreen

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