Forum Discussion

rollo1953

Member

2 months ago

Solved

Won't let me post to a category

I am trying to update transactions I have imported and when I try to assign a category and hit save it gives me an error message and wont let me save. have attached a screenshot of the message.

Genreve_S
2 months ago
Hi everyone,

Just a quick heads up about the recent trouble creating transactions from the Bank transactions window.

We did have an issue on our side affecting this (you can see it on our status page here: https://status.myob.com/incidents/807532), but it’s now been marked as resolved. If you’re still seeing anything odd, try logging out of MYOB and back in first, then give it another go.

If things are still playing up after that, you can:

log in to My Account and lodge a support ticket, or

Jump into MOCA, our virtual assistant, and connect to live chat from there.

Regards,
Genreve

15 Replies

RBFab
Member
2 months ago
Same issue here appears widespread.
SueAlbury
Contributing Cover User
2 months ago
Same thing happening here, annoying as I wanted to allocate today.
erlsridge
Member
2 months ago
Alot of people are having the same problem. The error showed up yesterday afternoon. Multiple people have reported it to MYOB through support on their account. However, we have had no action from MYOB as yet
DannyBrushsense
Cover User
2 months ago
I had same issue yesterday and today. I have a case number emailed to me , no other response or explanation.
DM8
Member
2 months ago
I have had the same thing happen to me, yesterday & today (Jan31, Feb1). Tried laptop, desktop, changed from Wifi to hotspot & still the same error message. Very frustrating for EOM.
gkihano
Member
2 months ago
I have exactly same issue.
bibrasoils
Member
2 months ago
omg omg how frustrating
MV2026
Member
2 months ago
Same thing is happening to me this morning. I even tried logging in on a different computer and still not letting me assign categories. Hopefully MYOB will fix first thing Monday. Very frustrating.
dramafarma
Member
2 months ago
Its really frustrating when MYOB know there is an error but do not post that they are working on it - like everyone else I tried to resolve it thinking it was a local issue - even to the point of downloading another browser.
MYOB Support communication is pretty awful.
CooperS
Cover User
2 months ago
Same, I am trying to post the insurance category and get the same message. The transactions are split between GST Fre and GST? have been trying for the hour!