Forum Discussion

TrishA_WA's avatar
TrishA_WA
Experienced User
4 months ago

Invoice save query & notes

The Invoice issue was I wanted to create a couple in advance for my bookings on sunday. Set up the invoice on Friday pm but couldn’t view it once “saved” - so did another one and same thing. Then on ...
  • Ben-MYOB's avatar
    Ben-MYOB
    4 months ago

    Hi TrishA_WA
    Here's a few updates on what I've found out so far. 


    Invoices Not Showing Up     You've nailed it with your testing. Invoices with a future issue date won’t appear until that date. It doesn't make much sense for them to be hidden and the team is working on updates that will allow you to filter all invoices by date, including upcoming and overdue which I believe will also sort this out. 

    I’m following up on one more lead to see if there’s a quick fix or a workaround other than doing a date in the past. Stay tuned.

    Keyboard Issues  We have a fix ready to sort this one out in the update we're shooting to ship towards the end of August. 

    The wonderful mitchjdavis is all over this one and he'd love to know a few details so that he can make sure the fix is going to work with you.

    If you're able to; please let us know your phone e.g IphoneX, whether you're using the default keyboard on your phone or any custom keyboard settings or keyboard app. 



TrishA_WA's avatar
TrishA_WA
Experienced User
4 months ago

Thinking about my save query - is it because I’m post dating the issue date? I will test again today and see if I select the creation date I’m doing it - that it “saves” with due date as the day the client is coming as they pay on the day. 

  • Ben-MYOB's avatar
    Ben-MYOB
    Admin
    4 months ago

    Hi TrishA_WA , we have a bunch of the team taking a look at this one for you right now and they have a few questions that'll help them nail down the bug. 

    1. What date are you using when you set an invoice in the future? 
    2. If you're comfortable with it it'd be great to get a quick screenshot of an example invoice that triggers this problem with everything you'd usually fill in just before you hit Save. 

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