Forum Discussion

joesgardenscape's avatar
joesgardenscape
Member
1 month ago

Is there a maximum no of invoices I can send in a day?

Hi team, I've just tried sending invoices from the Solo app. I got to 10 invoices then got an error message for the 11th - which was to the same customer as the 10th so no issue with customer addres...
Jared-Solo's avatar
Jared-Solo
MYOB Staff
1 month ago

G'day joesgardenscape​ 

Our system will occasionally 'block' emails from sending, but there could be a number of reasons why that happens.

We'd love the opportunity to take a closer look and troubleshoot with you, and in the interest of privacy (yours and your customers), we can only do this via the in-app chat. 

Once logged into Solo, can you head over to More » Chat with us and share the email address of the customer the email failed to send to and we'll check our systems and let you know what you find 💜

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