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Charles1208's avatar
Charles1208
Member
5 months ago
Solved

Settlement time ? And where to check the process . It’s been 3 days

It has been 3 business day after customer made online payment to me . I have not see any money in my account . No where to check the process . And even have support team said they need more id documents. Checked email there is nothing . But an other email from before . Said they have verified my additional id doc and I’m all good to go now . So all there is so messed up . 

  • Charles1208's avatar
    Charles1208
    5 months ago

    I’m sorry .right after I send this post . The money has arrive . So don’t want make any confusion. But still feel little slow of the settlement . And miscommunication of the stuff . Beside this all good 

2 Replies

  • Charles1208's avatar
    Charles1208
    Member
    5 months ago

    I’m sorry .right after I send this post . The money has arrive . So don’t want make any confusion. But still feel little slow of the settlement . And miscommunication of the stuff . Beside this all good 

  • Jay-Solo's avatar
    Jay-Solo
    MYOB Staff
    5 months ago

    Hey there Charles1208​ - thanks for reaching out! 

     

    I'm glad to hear you've received the funds now, I can see you've got a few conversations going with Danielle over in the Solo app. If you tap "More", then "Chat with us", she'll follow up with you there if you've got any follow up queries in mind. ☺️

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