Forum Discussion

Mike_MYOB's avatar
Mike_MYOB
Community Manager
3 months ago

14/04 Bank Feed delays ANZ (AU) and Bank of Sydney

Hi all,  We have not received bank feeds yet from ANZ (for Australian customers) and from Bank of Sydney.   This will cause some delay in having transactions updated in customer files.   W...
TH140's avatar
TH140
Member
2 months ago

Our Bank Feed from Westpac has not updated since Saturday 9 May.  Is there a known problem with Westpac bank feeds?

  • Isaiah_C's avatar
    Isaiah_C
    MYOB Moderator
    1 month ago

    Hi TH140,

     

    Thanks for flagging this. It does look like there may have been a delay affecting some Westpac bank feeds around that time. It’s also worth refreshing the feed by going to Banking > Bank Feeds and clicking Get Bank Transactions. 

     

    Bank feeds can sometimes also come through a little later depending on the bank’s delivery timing, so I’d suggest keeping an eye on it over the next business day. If it still hasn’t updated after that, please reach out to our live chat support through our virtual assistant, MOCA, or submit a case via My Account so we can check the affected feed more closely for you.

     

    Regards,

    Sai

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