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Mike_MYOB's avatar
Mike_MYOB
Community Manager
27 days ago
Solved

Delay 01/04 - Kiwibank

Hi all,  Data for Kiwibank has not yet been received which is causing a delay for sending feeds through to our customers. This is being investigated with Kiwibank and we will aim to update here o...
  • Tracey_H's avatar
    Tracey_H
    5 years ago

    Hi victord 

     

    In Business Insights click on Customise and make sure Customer Analysis panels are selected to display. The other thing to check is your user permissions.

     

    These help articles will help with users and roles:

    Set up roles 

    Manage users 

     

    Please let me know how you go with this.

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

DmitryDevineCo's avatar
DmitryDevineCo
Partner
27 days ago

Can you confirm that ANZ bank feeds are affected as well? They don't load for our client this morning and Kelvin at Exo support told me that both Kiwibank and ANZ are affected.

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This is being investigated with Kiwibank and we will aim to update here o...","body@stringLength":"258","rawBody":"

Hi all, 

Data for Kiwibank has not yet been received which is causing a delay for sending feeds through to our customers.
This is being investigated with Kiwibank and we will aim to update here once this has been resolved. Thanks!

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Hi all, 

Data for Kiwibank has not yet been received which is causing a delay for sending feeds through to our customers.
This is being investigated with Kiwibank and we will aim to update here once this has been resolved. Thanks!

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Can you confirm that ANZ bank feeds are affected as well? They don't load for our client this morning and Kelvin at Exo support told me that both Kiwibank and ANZ are affected.

","body@stringLength":"183","rawBody":"

Can you confirm that ANZ bank feeds are affected as well? They don't load for our client this morning and Kelvin at Exo support told me that both Kiwibank and ANZ are affected.

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url(\"data:image/svg+xml;charset=utf8,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24'%3E%3Ctitle%3EAsset 5%3C/title%3E%3Cg id='Layer_2' data-name='Layer 2'%3E%3Cg id='Layer_1-2' data-name='Layer 1'%3E%3Cpath d='M12,24A12,12,0,1,0,0,12,12,12,0,0,0,12,24Zm1.82-10.71a1.2,1.2,0,0,0-1.2,1.2v4.2h-3s0-7.2,0-7.8h3v.89A3.72,3.72,0,0,1,15,10.91c1.78,0,3,1.29,3,3.78v4H15v-4.2A1.2,1.2,0,0,0,13.82,13.29ZM6.91,9.69h0A1.47,1.47,0,0,1,5.4,8.2,1.44,1.44,0,0,1,6.93,6.75a1.47,1.47,0,1,1,0,2.94Zm1.51,9h-3v-7.8h3Z' style='fill:%23687480'/%3E%3C/g%3E%3C/g%3E%3C/svg%3E\")\n no-repeat;\n}\n\n.myob-social-links .instagram a:before {\n background: 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Hi all, I am pleased to confirm that this has now been resolved. Thanks, Mike 

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