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Mike_MYOB's avatar
Mike_MYOB
Community Manager
27 days ago
Solved

Delay 01/04 - Kiwibank

Hi all,  Data for Kiwibank has not yet been received which is causing a delay for sending feeds through to our customers. This is being investigated with Kiwibank and we will aim to update here o...
  • Isaiah_C's avatar
    Isaiah_C
    3 months ago

    Hi MidCoastMowers,

     

    If you're unable to allocate a bank transaction to a supplier bill, even though this has worked previously, if the transaction you're referring to could've been included in your previous reconciliation, it may be worth checking if it was already matched or recorded. If it wasn't, it could be marked as check in reconcile accounts.

     

    If the issue persists, you need to reach out to our live chat support through our virtual assistant MOCA or submit a case via MyAccount so they can further look into it and fix it for you.

     

    Regards,

    Sai

     

     

DmitryDevineCo's avatar
DmitryDevineCo
Partner
27 days ago

Is it Kiwibank only? ANZ is still not loading

Mike_MYOB's avatar
Mike_MYOB
Community Manager
27 days ago

Hi DmitryDevineCo , so far only Kiwibank and ANZ Australia have been resolved. 
We still have an outstanding delay today for ANZ New Zealand (and an extended previous delay for Amex AU)

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

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This is being investigated with Kiwibank and we will aim to update here o...","body@stringLength":"258","rawBody":"

Hi all, 

Data for Kiwibank has not yet been received which is causing a delay for sending feeds through to our customers.
This is being investigated with Kiwibank and we will aim to update here once this has been resolved. Thanks!

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Hi DmitryDevineCo , so far only Kiwibank and ANZ Australia have been resolved. 
We still have an outstanding delay today for ANZ New Zealand (and an extended previous delay for Amex AU)

","body@stringLength":"396","rawBody":"

Hi , so far only Kiwibank and ANZ Australia have been resolved. 
We still have an outstanding delay today for ANZ New Zealand (and an extended previous delay for Amex AU)

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url(\"data:image/svg+xml;charset=utf8,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24'%3E%3Ctitle%3EAsset 5%3C/title%3E%3Cg id='Layer_2' data-name='Layer 2'%3E%3Cg id='Layer_1-2' data-name='Layer 1'%3E%3Cpath d='M12,24A12,12,0,1,0,0,12,12,12,0,0,0,12,24Zm1.82-10.71a1.2,1.2,0,0,0-1.2,1.2v4.2h-3s0-7.2,0-7.8h3v.89A3.72,3.72,0,0,1,15,10.91c1.78,0,3,1.29,3,3.78v4H15v-4.2A1.2,1.2,0,0,0,13.82,13.29ZM6.91,9.69h0A1.47,1.47,0,0,1,5.4,8.2,1.44,1.44,0,0,1,6.93,6.75a1.47,1.47,0,1,1,0,2.94Zm1.51,9h-3v-7.8h3Z' style='fill:%23687480'/%3E%3C/g%3E%3C/g%3E%3C/svg%3E\")\n no-repeat;\n}\n\n.myob-social-links .instagram a:before {\n background: 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Hi all, I am pleased to confirm that this has now been resolved. Thanks, Mike 

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Is it Kiwibank only? ANZ is still not loading

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Is it Kiwibank only? ANZ is still not loading

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