Accruals method of accounting
The attached spredsheet has a comparison of the 2-1800 Accounts Payable account in both Accrual & Cash modes. In the Cash Mode the accounts show that the amount was recorded as a debit in expens...
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Hi MSpalliera
Sorry to see that no one has replied to you yet. We have been made aware of a situation where the report doesn't display all of the entries if the bill has a line with a negative amount but is not an item (so uses the service layout).
It's hard to check if this is the case with only the report. Can you open the bill in question and see if the Item ID field is empty, but the amount shows as -$ ? If this is the case, you will need to either remove it or create an item to use for that transaction.
If that does not help, could you respond with a screenshot of the bill as well?
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.
Hi Samara,
Thank you for getting in contact with me. Unfortunately your suggestion didn't work, I have atatched example of the AP & AR Invoe or Bill.
Note I have an MYOB case number already it is: 01136379 and it was lodeged over 1 week ago. I rang up on Monday to see where it was at as the 4 day period was over. June answeree the phone & when the call got too difficult she hung up on me. I also spoke to Falguni origianlly & asked fro an update & I have received nothing from her.
I must say the service from MYOB has been very disapointing so far. Though you actually following up on the query is quite refreshing, so thank you.
Hopefully this can be solved as it doesn't make sense.
Hi MichaelSpall
Sorry to hear that you have had that experience with contacting our phone-based team. Can you please also export the reports as PDF for both accrual and cash basis so I have a better view of the transactions on each report?
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.
Hi Samara,
Thanks for getting back to me. Atatched is a PDF version of accruals and one of cash for both AR & AP.
Regards,
Michael
Hi Michael (MichaelSpall)
I've had a look at the reports and the screenshots together. The bills mentioned have an Issue Date of 04/07/2021, and the Accrual bills mentioned General ledger Accrual report is being filtered for the date range of 01 Jul 2020 - 30 Jun 2021.
For this reason, the transaction showing on Cash Mode but not Accrual mode is working as intended. If you run the report again from 01 Jul 2021 - 30 Jun 2022, you should be seeing that transaction.
See Help Article: GST/Tax reports for more information on how the accounting mode will change what transactions will be displayed in each report.
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.
