Forum Discussion

HarleyB's avatar
HarleyB
Contributing Cover User
11 months ago

BAS not uploading to ATO

This my grandson's first BAS with his first business. He tried to file the BAS with MYOB, and got this message: 'We can't retrieve your activity statements from the ATO. Looks like your ABN Branch re...
Shella_A's avatar
Shella_A
MYOB Moderator
11 months ago

Hi HarleyB,

 

Congratulations on your grandson first business! The error message you met shows an issue with the Branch number. Make sure to double-check all the information entered, including the ABN and its Branch number settings in MYOB. Since his business doesn't have a Branch number, it’s best to contact the ATO to figure out what workarounds they may have to resolve the error. You may also check this post from ATO Community as this might have the same concern with your grandson.

 

 

Regards,

Shella

HarleyB's avatar
HarleyB
Contributing Cover User
11 months ago

Thanks. The solution was to enter the Branch as 003, as someone else found. It doesn't make sense, but it worked!

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator
    11 months ago

    Hi HarleyB,

    We're glad to hear that your issue is now resolved. Feel free to start a new post if you have further queries and one of us will be happy to assist you.

    Regards,
    Earl

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