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lockon's avatar
lockon
User
9 months ago

Chart of accounts do not have other income and other expense

Hi,

 

There is no Level 1 Header account for other income and other expense on the chart of accounts in MYOB, which makes it impossible for me to do the following work, can you help me solve the problem as soon as possible?

 

Best wishes

lockon

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    • Doreen_P's avatar
      Doreen_P
      MYOB Moderator
      9 months ago

      Hi, Robbie01

       

      Thanks for your post.

       

      We're glad to hear that you were able to get someone to assist you with this issue. Please feel free to create a post again if you encounter any further issues and one of the MYOB Moderators will attend to it.

       

      Best regards,

      Doreen

      • Robbie01's avatar
        Robbie01
        Experienced Cover User
        9 months ago

        Until it is fixed and we are able to add in codes to Other income, this isn't for all entity types but definitly Sole Traders, we don't have any choice but  to go through support to get them to add in codes... so it needs to be sorted .

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    9 months ago

    Hi, lockon

     

    We would like to follow up on the requested details so we can further assist. Please don't hesitate to reach out to us. 

     

    Best regards,

    Doreen

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    9 months ago

    Hi, lockon

     

    Since we were not able to receive a response from you, please be informed that we will be closing the thread now. Feel free to post again if you encounter any further issues. We are delighted to assist you.

     

    Best regards,

    Doreen