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Hi BillyRay1,
Sorry you’re having trouble exporting the file for your accountant.
If you’re using MYOB Business in a browser, this guide explains the export steps: Export for accountants. From the Settings menu, choose Import and export data > Export, select Data for your accountant, choose the required period and file type, then click Export.
If the export still fails, try exporting a shorter date range, such as a month or quarter. If a desktop version is available for your MYOB product, you can also try exporting from there.
If you still need help, you can reach out to our support team by creating a ticket in My Account or connecting with our live chat team through MOCA, our virtual assistant, and include the error message, date range, and file type you’re trying to export.
Regards,
Genreve
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