Forum Discussion

hannahpycroft's avatar
hannahpycroft
Contributing User
3 months ago

Fuel Tax Credit Option not Available

Hi All,

 

A client wants to lodge their own BAS through MYOB. They currently have 'MYOB Business Pro'. When they have gone to process their September 2025 Business Activity Statement there does not seem to be a field to manually enter 7D (Fuel Tax Credits). 

 

They are registered for FTCs and have been since June. 

 

There is no where in settings that I can see where you can tick to include 7D FTC when submitting a BAS through MYOB.

 

Could someone please assist with this? Is this a feature that MYOB has not accounted for? 

 

Thanks :)

7 Replies

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    2 months ago

    Hey Tara1984,

     

    There's no option to manually input fuel tax credits to get it to feed when lodging BAS since the 7C and 7D fields aren't available . It's best to create a support case via My Account and our team will tag your account so you get an update as soon as the FTC is resolved and ready to flow through.

     

    Cheers,

    Doreen

  • Tara1984's avatar
    Tara1984
    Member
    2 months ago

    im still not seeing this on the BAS field on the MYOB report either, how can we manually get this to feed to lodge via MYOB

     

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    2 months ago

    Hey JoEvesham,

     

    You’ve been registered for FTC for years, so you’d expect it to appear. There’s no update on the FTC 7D field in online BAS yet. No worries. Please lodge a support case via My Account and our team will tag your account so you’re notified as soon as there’s an update.

     

    Cheers,

    Doreen

  • JoEvesham's avatar
    JoEvesham
    Member
    2 months ago

    Hi Earl, Wondering if this has been sorted as I also can not see field 7D appearing when I try and lodge our BAS. We have been registered for FTC for years, but i have not lodged BAS via Online MYOB before.

    Thanks

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator
    3 months ago

    Hi hannahpycroft,

    Thank you you for that information. The fields will only appear on the online BAS lodgment as this section pulls the information from the ATO. They won't show on the GST summary report at this stage. We do have an enhancement request raised with our product team for this to be added.

    Regards,
    Earl

  • hannahpycroft's avatar
    hannahpycroft
    Contributing User
    3 months ago

    Hi Earl,

     

    They are registered for GST, however the the 7C and 7D fields are not showing. 

     

    Thanks