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Serialnumber's avatar
Serialnumber
Partner
3 years ago

How to identify the Out of Balance from Account Receivable

Hi    I am struggling to identify what caused the out of balance from Account Receivable on Balance Sheet.   I already have asked to the officer from live chat but he just said check each transac...
Serialnumber's avatar
Serialnumber
Partner
3 years ago

Thanks Gavin

 

I have tried to check the Aged Recevables (Detail) from the desktop version as online didn't have that part, but it didn't show me the time period I selected (Say I selected 1 July 2021, but it still shows from 31/12/2022).

 

Do you know how to properly set and check this??

gavin12345's avatar
gavin12345
Ultimate User
3 years ago

Hi Serialnumber 

 

 

I recommend you use the Receivables Reconciliation Summary Report - this gives you an 'as at' balance to check the Sales Register and the account balance.

 

Regards

Gavin

 

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