Forum Discussion

MrMoss's avatar
MrMoss
Contributing User
1 year ago

Lodge BAS as a business

Hello,   My client is getting a CMN.ATO.AUTH.008 error message when trying to lodge their BAS in MYOB, which indicates that MYOB thinks they are trying to lodge as a BAS/tax agent (Which of course ...
BAS
MrMoss's avatar
MrMoss
Contributing User
1 year ago

BTW this is in MYOB Business.

Genreve_S's avatar
Genreve_S
MYOB Moderator
1 year ago

Hi MrMoss,

 

The CMN.ATO.AUTH.008 error usually means there’s an issue with the software ID number not matching. Check out the steps in the link to see if they help with the error you’re experiencing.

 

If you're still having trouble with your client's STP report, it might be best to reach out to our team via the MyAccount window or online help.

 

Regards,

Genreve

  • MrMoss's avatar
    MrMoss
    Contributing User
    1 year ago

    Hi Genreve,

     

    Thanks for your reply. I couldn’t see the link you mentioned though.

     

    By the way, this was for lodging BAS, not STP.

     

    Thanks

    • Doreen_P's avatar
      Doreen_P
      MYOB Moderator
      1 year ago

      Hi MrMoss,

       

      Sorry for any confusion. To help you with the CMN.ATO.AUTH.008 error, check out this Community Forum post for more info. With the BAS settings, this link should guide you. If you're still having issues with lodging BAS, feel free to reach out to our team on Live Chat via our virtual assistant, MOCA, or by submitting a support case via MyAccount.

       

      Cheers,

      Doreen

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