Forum Discussion

MrMoss's avatar
MrMoss
Contributing User
9 months ago

Lodge BAS as a business

Hello,   My client is getting a CMN.ATO.AUTH.008 error message when trying to lodge their BAS in MYOB, which indicates that MYOB thinks they are trying to lodge as a BAS/tax agent (Which of course ...
BAS
Genreve_S's avatar
Genreve_S
MYOB Moderator
9 months ago

Hi MrMoss,

 

The CMN.ATO.AUTH.008 error usually means there’s an issue with the software ID number not matching. Check out the steps in the link to see if they help with the error you’re experiencing.

 

If you're still having trouble with your client's STP report, it might be best to reach out to our team via the MyAccount window or online help.

 

Regards,

Genreve

MrMoss's avatar
MrMoss
Contributing User
9 months ago

Hi Genreve,

 

Thanks for your reply. I couldn’t see the link you mentioned though.

 

By the way, this was for lodging BAS, not STP.

 

Thanks

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