Hi chelseawright,
Thanks for sharing your concerns. We’re really sorry to hear about the issues you’re experiencing with MYOB Business missing transactions and trouble with live chat sound incredibly frustrating. Our team’s already on the case, investigating an issue that’s affecting logging support cases via the web form. You can check the status here for the update. For urgent support, please give our team a call or post your query here at Community Forum. We appreciate you sticking with us while we work on sorting this out.
Regards,
Shella