Forum Discussion

Reji's avatar
2 years ago

after reconciliation still pay run and payment are showing on the page

Hi I am trying to reconcile client account. But when I matched transactions with the bank, still some more transactions showing within the period, Those are payslips and corresponding electronic payment on opposit. so if I tick those also it will be matched, But in relation to bank those transactions are not relevant. So even though I reconciled correctly these transactions were projected out. how ccould I avoid these transactions appearing on the reconcliation page. please give me a solution. 

  • Hi Reji,

    Thank you so much for your detailed post with screenshots, and welcome to the Community Forum!

    My apologies for the late response.  If you're using the newer MYOB Business platform and an employee's Payment Method is set to Electronic, pay transactions are posted to the electronic clearing account.
     

    To reconcile these amounts with your bank account, follow these steps:

    1. Navigate to Banking >> Prepare electronic payments.
    2. Enter the payment date.
    3. Select the pay transactions included in the bank transfer.
    4. Click on "Download bank file"; note that there's no need to upload the bank file to your bank as wages have already been paid.
    5. If you have bank feeds, match the bank feed with the electronic payment transaction in the Bank Transactions window.
    6. If you don't have bank feeds, in the Reconcile Accounts window, tick the electronic payment transaction.

    For more detailed information, please refer to these help articles. They provide comprehensive guidance on this process.

    Setting up electronic payments

    Making electronic payments

    Why are employee pays missing in bank reconciliation?
     

     If you have any further questions, feel free to again and one of us will be happy to assist you.
    Regards,
    Earl

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator

    Hi Reji,

    Thank you so much for your detailed post with screenshots, and welcome to the Community Forum!

    My apologies for the late response.  If you're using the newer MYOB Business platform and an employee's Payment Method is set to Electronic, pay transactions are posted to the electronic clearing account.
     

    To reconcile these amounts with your bank account, follow these steps:

    1. Navigate to Banking >> Prepare electronic payments.
    2. Enter the payment date.
    3. Select the pay transactions included in the bank transfer.
    4. Click on "Download bank file"; note that there's no need to upload the bank file to your bank as wages have already been paid.
    5. If you have bank feeds, match the bank feed with the electronic payment transaction in the Bank Transactions window.
    6. If you don't have bank feeds, in the Reconcile Accounts window, tick the electronic payment transaction.

    For more detailed information, please refer to these help articles. They provide comprehensive guidance on this process.

    Setting up electronic payments

    Making electronic payments

    Why are employee pays missing in bank reconciliation?
     

     If you have any further questions, feel free to again and one of us will be happy to assist you.
    Regards,
    Earl

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator

    Hi Reji,

    I would like to check if you're still having this issue? If so, feel free to post again and one of us will be happy to assist you.

    Regards,
    Earl