Allocating payroll payments
Hi,
I have always been on the Essentials program but have recently been upgraded to Business. I'm finding some things very frustrating, it isn't as straightforward to use as the Essentials.
Usually, I would go to my "unallocated payments" and easily match all of my payments to the appropriate account, invoice, payroll etc.
However, since changing to Business, I cannot allocate any of my Payroll payments anymore?!
I have done the pay runs each week like normal, I have made the payment to the employees, and I can see the payments come out in the bank feeds. However, when I use the drop down arrow to find/match the payment to the payroll transaction, there is no options there. Why is this and how am I meant to allocate them now?? I can't find any information on this anywhere and it is so frustrating.
If someone can please explain this step by step for me would be greatly appreciated, im currently feeling very silly that I can't work it out!
thanks so much!
Hi NINAW13,
Thank you for the response. We appreciate your effort in sending us a screenshot of your Find Transaction window.
Based on the screenshot you've attached; the payroll transactions seem to be passing through the Electronic Clearing Account 1-3000. This means that the payroll transactions aren't recorded directly with the bank account of choice, as they are currently sitting in the Electronic Clearing Account.
I suggest opening Payroll > Prepare Electronic Payments window, this is where your payroll transactions are going to show up. You will need to process the transfer from the Electronic Clearing Account to the right bank account one by one to match the bank feeds. Make sure to input the right date, amount, and bank account when creating transactions from this window.
Also, I recommend reading through his article, Making Electronic Payments. This will show you the step-by-step process you need to follow.
Let us know if you require any further assistance with this.
Thanks,
Genreve
