Bank Feeds - Double up of Transaction
Hi, I have an transaction showing up in my Bank Feeds that has already been reconciled. It's for an internal bank transfer. Both accounts have been reconciled at EOM (April) and the transaction is r...
Forum Discussion
Hi Wheeler1,
Yep, that can definitely be a bit annoying. If the transfer’s already been reconciled and everything's balancing, you can just hide it from the bank feed — no need to match or re-enter it. Please see this help page for more information: Hiding bank feed transactions
You can also get in touch with our team for more help! You can reach them on Live Chat via our virtual assistant, MOCA or by submitting a support case via MyAccount.
Regards,
Earl
Just jumping in here - I have a duplicate bank feed transaction for some reason - would hiding it cause me any issues down the line? Am I able to delete it?
Hi NikkiH,
No worries at all! Hiding that duplicate bank feed transaction won’t cause you any dramas down the track. It just means it won’t show up in your list of bank feeds anymore. When it comes to deleting bank feeds transactions, I’d suggest to give our team a buzz through our virtual assistant MOCA, or send a support request through MyAccount to discuss your options.
Cheers,
Shella
the info that link shows does not look like anything in my version and I cant find the option to hide it. More importantly why would this have happened? I want to make sure that this doesnt happen again where MYOB just duplicates transactions.
Hi NikkiH,
Sorry about the confusion! In the browser version, there isn’t actually an option to hide those duplicate bank feed transactions in the bank feed window. But don’t stress, if you make sure all your transactions are reconciled, those duplicate ones just being left sitting there won’t cause any dramas down the track.
Cheers,
Shella
