Bank feeds - Unallocated items

Hi Psowden1 

Generally speaking, we would recommend unmatching the import bank transactions and then deleting the bank import before using the bank feeds.

In some cases, we can remove the bank transactions that have come through via the actual bank feeds. Please note that this is an all-or-nothing situation we can remove all the bank feed transactions for a period. There is no only selecting certain transactions to delete.

Should you wish for us to arrange that we would need some business and bank feed information from you. As such, would you mind sending me a private message with the following information:

• The serial number in the MYOB Business - is listed at the bottom of the Business Name menu (top right)
• The bank account number(s) (last four digits are fine)
• The date range you would like the transactions removed from and to

Once we have this information we would be able to raise that through to our bank feeds team to look at removing those feed transactions from the MYOB Business.