Bank Feeds and Bank Reconciliations

Question

I belive my file is corrupted. Is this possible ? The reason why I state this is as follows:
&nbsp;
1/ The are transactions in the bank feeds that I have reconcikled previously&nbsp; but are now unallocated. Whne I serch to link them to the client payment they do not appear.
2/ I have deleted dupliaitons transactions, reconciled the accounts and loggged out but when I log in again the deleted transaction and bank reconiliation don't take effect.&nbsp;&nbsp;
&nbsp;
It appears my hole system went out of scew when I think the bankfeed droped out but MYOD tells me all transactions are up to date. I have manually checked this against the bank statement and all transaction do appear and have deleted the dupiated trasnactions. However the&nbsp; issue I have mentioned in the point 1 and 2 remain.
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Any help would be greatly apprecited.
K..

shella_a · Answer

Hi KC_75,&nbsp;It can look like corruption, but most times it’s a bank feeds desync or dropped matches rather than the file itself. Quick fixes to try clear any filters in Bank Feeds and hit reset, sign out/in and rematch, then do the last reconciliation. Check this handy article through this link for the guide. If it’s still wonky, reach out to our team directly on Live Chat via our virtual assistant,&nbsp;MOCA, or by submitting a support case via&nbsp;MyAccount. They can dive deeper into this and help you resolve the issue.&nbsp;Cheers,Shella

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Bank Feeds and Bank Reconciliations

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