Thanks Shella_A ,
It is a very labourous task, as it has been taking me days to delete the months of previously doubled up transactions, only to be met with 300 more today. I am just helping someone sort out their books, so I will have to get them to contact myob should it persit. Can you tell me if there are any repercussions of deleting downloaded bank statement history, as i am guessing this is where it came from. Rather than allocating and deleting agian, I think I might just make a new account and allocate all of the double ups to them with a N-T tax code and then journal out of cheque account. Have you heard of success with that method?
Hi DonnaLee1972,
Deleting downloaded bank statement history won't have any impacts on your data, but it won't solve the issue of doubled-up transactions either. Instead of deleting and reallocating, creating a new account and allocating the double-ups to it with an N-T tax code, then journaling out of the check account, is a method some have found success with. However, it is best to have the person you're helping contact MYOB support directly if the problem still persists. You may proceed on the link I've previously provided, then make sure to provide complete details about the issue, as this required further investigation.
Kind regards,
Shella
