Forum Discussion

Brad9's avatar
Brad9
User
2 years ago

Bank Feeds not syncing

My bank feed has been generally working fine up until 8 days ago. However, the dashboard indicates that it was last synced 8 days ago. Transactions have been made in the account, and can be seen in t...
Brad9's avatar
Brad9
User

Hi Celia_B,

Thanks for your response.

 

I have logged in using a different browser, in case there was a caching issue, however, it still indicates that it last synced 8 days ago, indicating that the issue with syncing with my bank feed not fixed.

 

Additionally, I am unable send a private message to you, as when I click the Private message, the page does not load correctly, as shown on the attached screenshot.

 

How can I get this resolved?

Celia_B's avatar
Celia_B
MYOB Moderator
2 years ago

Hi @BFabiny 

 

Thanks for getting back to us and provide an update on the issue. 

 

In this matter, can you please send me a Private Message with the details on your account. Serial Number, Last 4 digit of your bank account, business name and your first and last name. Kindly click on the highlighted word Private Message. I have already grant you an access in sending private message. 

 

Thanks, 

Cel