Forum Discussion

Jin_90's avatar
Jin_90
Contributing User
7 months ago

Bank feeds

Team, I have 2 applications for bank feed since 23/1/2024, it is still not approved as of today, please can someon assist.    Thanks Jin
Princess_R's avatar
Princess_R
MYOB Moderator
7 months ago

Hi Jin_90,

 

Thank you for your post, and I appreciate your patience with the delay in responding to your query.

 

I've investigated your account, and I can assure you that it is currently active, with a bank feed from Macquarie set up and ready since February 15. Bank transactions should flow into your file without any issues. To verify the status of your bank feed, please navigate to the Manage bank feeds section.

 

Please let me know if you require further assistance.

 

If my response has answered your inquiry, please click "Accept as Solution" to help other users find this information.

 

Cheers, 

Princess