Hi VenesserO,
Thanks for sharing your thoughts. I can understand why this has been frustrating, especially when you're managing multiple businesses part-time.
We’re currently seeing high volumes of support requests across the board, so wait times are longer than usual.
For the error message, “You have indicated that the transaction is to be paid electronically. All electronic payments must contain Statement Text,” this usually points to the linked account set up for electronic payments. In many cases, this can be fixed by updating that linked account.
You can read more about it here: Error: "You have indicated that the transaction is to be paid electronically"
Please try the steps in that guide first, and if the issue is still happening after that, reach out to support again.
Regards,
Genreve
