Forum Discussion

cleanoptions's avatar
cleanoptions
Experienced User
2 months ago

Bank Transaction - Add Adjustment - Not Balancing Transaction

Hello   To save reversing a payroll, one employee wage amount is $0.01 out.   Have been trying to add an adjustment and the attached error is showing and the transaction will not balance.   "Th...
Earl_HD's avatar
Earl_HD
MYOB Moderator
2 months ago

Hi cleanoptions,

Thanks for providing the screenshot. It’s unusual that you’re receiving this error when trying to make an adjustment. To start, please clear your browser’s cache and history, or try using a different browser to see if the issue persists.

If the issue remains the same, please reach out to our team directly for assistance. You can reach them on Live Chat via our virtual assistant, MOCA or by submitting a support case via MyAccount.

Regards,
Earl

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