Hi Andrewtao
Thank you for your post. On the updated platform, the banking details are no longer stored in Payroll settings, but in the Bank account and Electronic payments are now handled by an Electronic Clearing Account.
Please refer to the steps given in this help article for instructions on how electronic payments works on the new version: Why are employee pays missing in bank reconciliation?
For the one that is already processed, you will need to manually match it by bringing out the date range, and it should come up as a possible match.
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Hi Samara,
I've tried to manually match the two back transctions, but the problem is that there is no payroll reference or records coming up for me to choose to match. I have been stuck there for months and that become my heache. Please see the below screenshot. Could you please advise how to bring out the payroll records in the "match transcation" screen so I can match them.
Hi Andrewtao
Looking at the screenshots provided, you have recorded 1-1000 as the account on the Electronic Payment, but the bank account you are reconciling is 1-1100.
If the latter is the correct bank account then you would need to reverse and recreate the bank file with the correct bank account entered in the Pay From Account field.
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.
Hi Samara,
Thank you for your advice.
The product I'm using is "MYOB Essentials Accounting Starter". But the link for " reverse and recreate the bank file " you posted is for "AccountRight". So I can't find the menu item it mentioned in my version. Do you have the instruction for my version?
Thanks.
Hi all
ASanders0210 - By default, when a file is upgraded, if your employee had banking information in the Original MYOB Essentials, their Payment method will be set to Electronic. This can be changed under; the Payroll menu > Employees > employee Payment details tab.
Andrewtao - My apologies, here are the same instructions for Essentials: How do I recreate a bank file?
I'm also having so much trouble with this, it is so frustrating that myob just automatically changed the payment method to electronic when I do not use it.
I cannot match six lots of payroll because of this - it is such a headache and can get no one to help!!!
