Hi all
ASanders0210 - By default, when a file is upgraded, if your employee had banking information in the Original MYOB Essentials, their Payment method will be set to Electronic. This can be changed under; the Payroll menu > Employees > employee Payment details tab.
Andrewtao - My apologies, here are the same instructions for Essentials: How do I recreate a bank file?
Hi Samara,
I think you are right, the reason why MYOB can't automatch the bank transaction to payroll record is that the back transactions are under "Accout 1-1100" while payrolls are undet "Account 1-1000". So I checked details of "Account 1-1000" and "Account 1-1100" and found that under both accounts, the box: "I create ABA bank files for this account" was ticked. As "1-1100" is my main bank account and "1-1000" is barely used, I unticked the box in "1-1000", but kept the box under "1-1100" ticked. Now I assumed that the electronic payment would go through "Account 1-1100"
Then I reversed the two payroll runs and re-did one of the pay run (new reference number 946) and followed the instruction tried to download bank file. But unfortunately, unlike the previous reference number 944, there was no link at the left bottom like "Electronic payment recorded Reference number EP000001". Please refer to the screen shots below. It looked like no electronic payment recorded and no bank file was generated. I guess the payroll electronic payment still linked to "Account 1-1000" and as the electronic payment information was missing in this account, so the electronic payment was not recorded. Do you know how to re-link it to the account I want ("1-1100")?
