Hi all
ASanders0210 - By default, when a file is upgraded, if your employee had banking information in the Original MYOB Essentials, their Payment method will be set to Electronic. This can be changed under; the Payroll menu > Employees > employee Payment details tab.
Andrewtao - My apologies, here are the same instructions for Essentials: How do I recreate a bank file?
SamaraM Hi Samara,
Since the electronic payroll payment always auto-linked to back account 1-1000, I inactivated 1-1000 and reversed the payroll run and re-did it. After downloaded the bank file, I went to the bank transactions list and checked. Guess what? The payroll bank transaction found a possible match. I opened up, it was the electronic payment I've just done. I ticked the box and saved it. The issue solved!
Conclusion:
As you pointed out, the payroll run I've done before linked to a wrong bank account for some unknown reason and that's why automatch failed. After I inactivated the wrong bank account, it operated back to normal. I still have no idea why this would happen. But anyway, the issue solved. Hope this could help other users who are also stuck in with this automatch issue.
