BankFeeds
I've been NOT receiving bank feeds since last Thursday. I have two licenses AR Premier..I can see the bank feeds online but NOT on desktop. Its only affecting one license NOT the other I told the er...
Forum Discussion
Hi Geoffy1,
Love that you’ve already done a bunch of troubleshooting on your own, that’s a strong move. It's a bit strange that you’re seeing the feeds online but not in that one desktop file, especially with no reported bank feed incidents at the moment. Please double-check you’re opening the online file in AccountRight on the desktop when you’re looking for those feeds.
This one really needs a closer look to see what’s causing it. Our Bank Feeds team can check whether it’s just that file or something bigger. So if you can, give them a call or log a support ticket via MyAccount and choose the Bank Feeds category so it lands with the right team.
Cheers,
Princess
