Forum Discussion
Hi, NTHeli
Thanks for updating us.
Did you receive any error messages when you tried to reverse the pay run? Is the reverse button greyed out? You should still be able to reverse a pay run even if the super is already paid. Once the pay run has been reversed, you can reprocess it based on the amount shown on the bank transaction.
Best regards,
Doreen
Hi, NTHeli
We hope you're doing great today. We would like to follow up on your concern regarding reversing the pay run. Are you still having issues reversing the pay run? Were you able to match the payroll transaction to the bank feed transaction? Please don't hesitate to contact us if this requires further assistance.
Best regards,
Doreen
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