Hey Ezkii,
When the out‑of‑balance doubles as you tick items, that’s usually a sign of incorrect records, like a journal entry posted straight to a category. Give the Exceptions dashboard a quick check to flag anything off, especially in Owners Drawings, Owners Funds Introduced, and Sales. If you find journals or cheeky duplicates, recode them, undo the reconciliation of the affected lines, fix the coding, then re‑run the recon so the out‑of‑balance starts heading back toward zero rather than doubling. You can also reach out to our team so they can dig deeper and see what's going on behind the scenes. You can contact them on Live Chat via our virtual assistant, MOCA, or by submitting a support case via MyAccount.
Cheers,
Doreen
Thank you for your advice Doreen, much appreciated.
I have run the Exceptions Dashboard and other than a couple of non-standard tax codes on some transactions, which is all fine, everything else seems to be ok.
I will have another run through the Journals to double check as well. If i have no success I will have a look at MOCA.
Thanks again for your help.
Ez
