Changing linked bank account
Hi - I want to change the name of a bank account. I've created the new name in my accounts list, but when I try to change my bank feed to go to the new account I get this error message "You can't ch...
Forum Discussion
I am not trying to change the bank account name or the existing ledger account name (read my question). I am trying to swap the MYOB ledger account the existing bank account feeds into and it tells me I cannot do this as I have matched transactions. Surely I do not have to unreconcile the entire account in MYOB so I can swap the bank feed to a different ledger account? If I cancel the existing bank feed and then try to restart it and linking it to the new ledger account, will it tell me I can't do that as the existing account number is/has been linked to another ledger account?
Hi Sharon1969,
Thanks for your response and the additional information.
Currently, this is not possible. The application currently contains transactions that have been both matched in the bank feeds and reconciled. Changing the ledger account for the bank feeds would disrupt the data in the file, unless we undertake the extensive process of recreating all transactions that were previously recorded in the old ledger account and subsequently deleting those transactions from the old ledger account.
An alternative approach to match the bank feed with the new ledger account is to cancel the existing bank feeds and then reapply them (after the bank feed has been fully canceled). This action would cause the application to treat the reapplication as a completely new bank feed.
Feel free to post again, we're happy to help.
Regards,
Earl
Hello (again). I cancelled the bank feed as suggested and have reapplied. It still will not let me change the account that the bank account is associated with? When I try to change it, it tells me I can't. This should not be this hard!!
Hi Sharon1969,
Thank you for your response and I'm sorry to hear about your difficulties persisting after reapplying for the bank feeds.
In my understanding, if the bank feeds are new, there should be no linked accounts connected to it. Also, the ledger account you created is also new. I will send you a private message to collect more information regarding this.
In the meantime, feel free to post again in the forum if you require any further assistance.
Thanks,
Genreve
Hi Sharon1969,
I hope you are well today. I sent you a private message on Wednesday, but I haven't received any response from you. Feel free to respond to my private message if you still require help with your Bank Feed linked account.
Thanks,
Genreve
