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SerrinM's avatar
SerrinM
3 years ago

Credit Card surcharge

Hello, the credit card surcharge transactions created by MYOB show up when I do my bank recocilation even though the payment has been matched. It seems to me that they have been duplicated? I cannot ...
Tracey_H's avatar
Tracey_H
Former Staff
3 years ago

Hi SerrinM 

 

Thanks for your post. The Help Article, Customer surcharging for online payments, has information on how the surcharge is recorded in the software.

 

Please let me know if you need further help.

 

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

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