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CarmenT's avatar
CarmenT
Member
1 year ago
Solved

Customer Overpayment and Refund

Hi, I have a few messy transactions that I would like some help with.  I had a customer overpay an invoice by $275. However when we refunded the customer we accidentally refunded $2750, so to fix...
overpayment
Refund
  • Isaiah_C's avatar
    Isaiah_C
    1 year ago

    Hi CarmenT,

     

    Thanks for sharing the details of your situation. To assist you further, here's an article that provides detailed guidance on how to assist you with this: Customer overpayments

     

     

    Regards,

    Sai

Isaiah_C's avatar
Isaiah_C
MYOB Moderator
1 year ago

Hi CarmenT,

 

Thanks for sharing the details of your situation. To assist you further, here's an article that provides detailed guidance on how to assist you with this: Customer overpayments

 

 

Regards,

Sai

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