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CarmenT's avatar
CarmenT
14 hours ago

Customer Overpayment and Refund

Hi, I have a few messy transactions that I would like some help with.  I had a customer overpay an invoice by $275. However when we refunded the customer we accidentally refunded $2750, so to fix...
Isaiah_C's avatar
Isaiah_C
MYOB Moderator
13 hours ago

Hi CarmenT,

 

Thanks for sharing the details of your situation. To assist you further, here's an article that provides detailed guidance on how to assist you with this: Customer overpayments

 

 

Regards,

Sai

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