Forum Discussion

TanyaBennett's avatar
TanyaBennett
Experienced Cover User
11 months ago
Solved

Deleting or Hiding a bank feed in MYOB Business

In the help manual it indicates to right click over the transaction & select hide. When I do this, this is not an option? If I can't hide, how can I delete the bank feed transaction? Thanks
  • Genreve_S's avatar
    Genreve_S
    11 months ago

    Hi TanyaBennett, 

     

    Yeah, it can be done. You can request the removal of those bank feed transactions through the links we've previously provided.

     

    Regards,

    Genreve

TanyaBennett's avatar
TanyaBennett
Experienced Cover User
11 months ago

Hi, Sorry, the link appears to be related to AccountRight?? We need to get rid of them, absolutely as the bank feed came through & then they accidently did all the entries manually without realising the feeds. As there is over 800, deleting all the manual ones and re-allocating isnt an option. How do they get in contact with your to help remove them? They date back to August 2024? Is this within the date range? Thanks

Genreve_S's avatar
Genreve_S
MYOB Moderator
11 months ago

Hi TanyaBennett, 

 

Yes, what Princess meant was our team can't delete individually picked bank feed transactions, but we can delete transactions for specific date ranges. You can select bank feed date ranges and request to remove them by reaching out to our team via a support request from the MyAccount window or online assistance.

 

Regards,
Genreve

  • TanyaBennett's avatar
    TanyaBennett
    Experienced Cover User
    11 months ago

    My apologies for my confusion, It will be all the bank feeds from August 24 to 31 December 24, not specifically picked ones throughout that period? Is this acheivable? Thanks

    • Genreve_S's avatar
      Genreve_S
      MYOB Moderator
      11 months ago

      Hi TanyaBennett, 

       

      Yeah, it can be done. You can request the removal of those bank feed transactions through the links we've previously provided.

       

      Regards,

      Genreve

      • TanyaBennett's avatar
        TanyaBennett
        Experienced Cover User
        11 months ago

        Thanks

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